Support and Training
Our goal is to get you up and running quickly and painlessly. The information found in this section describes our Tr...
Review our ACA resources to simplify management and reporting for ACA for your groups.
Find the information you need to administer Time Off Tracking (PTO), Onboarding or Asset Tracking.
Using our Software
We know there is a lot to learn in our system so below is a listing of articles that should help answer your question...
This category includes articles that give general instructions for the use of Employee Navigator’s Payroll Integratio...
Welcome to Employee Navigator's Data Exchange and 3rd Party App Documentation.
834 Self Service EDI
Third Party Apps
Employee Navigator partners with carriers to offer a Third Party App to streamline enrollment process. Current App pa...
Videos & Recorded Webinars
Looking for a video tutorial? Looking to watch a webinar that you missed? ***TIP. If you can't see the videos ...
Sales and Marketing
- Troubleshooting Common Open Enrollment Issues
- Open Enrollment Reporting
- Default Eligibility Rules
- New Employee Interface Enrollment Guide
- System Generated Employee Enrollment Forms
- 2018 Open Enrollment Boot Camp
- Training Schedule and Registration
- HR Training
- Everything You Need to Know about the ACA
- 2017 ACA Reporting Abbreviated Guide
- 2017 ACA Company Build Outs (2017 HR Training Guide)
- Managing COBRA During Open Enrollment
- Triggering COBRA when Termination is Processed after Open Enrollment Closeout
- The Wall - Agency Level
- Payroll Integration User Guide and Video
- Preconfigured Carriers
- 834 EDI Training Prerequisites & Guide
- ANSI 834 5010 Federal Companion Guide
- Blue Cross Blue Shield of Massachusetts: Multi-Tenant 5010
- Managing EDI Files During Open Enrollment
- Colonial Broker Enroller Experience
- 2018 Open Enrollment Boot Camp Recordings
- HR Training Recorded Sessions