For optimum performance, Employee Navigator recommends Internet Explorer 11 or the latest versions of Chrome or Firefox.
Known browser items:
- Custom ad hoc reports have a blue download button, however in browsers that do not support HTML5 the button is grey. Users may experience issues downloading large data sets when the button is grey because instead of downloading from the browser, we are going back to the web server before sending the data down to a file.
- The browser must support HTML5 in order to display the 'export to .csv' on the Payroll Deduction Changes report. HTML5 is supported by IE10+, Chrome, and Firefox.
- The Print icon on the Events Report doesn't print as expected when using IE. Recommended to download or print as PDF before printing.
- When using IE11, you cannot print medical or dental benefit details within the enrollment flow.
Employee Navigator has blocked inbound traffic from the following countries due to detected malicious traffic and bad actors originating from Russia, Ukraine, and China.
If you have employees or customers who plan to travel to one of these countries and require access to Employee Navigator, we recommend the use of a secure VPN to a US-based IP address to connect to Employee Navigator.
If you believe you have a valid use-case that requires a permanent IP whitelist, please contact our Support Team and we will review your request.