Employee missed enrollment period:
New hires have access to new hire enrollment for 30 days after their hire date. In some cases, companies may want to extend that period for all employees for up to 120 days from the employee hire date. This company configuration is set in the company setup under Employee Options. In the event an individual employee needs their enrollment period extended further, use the “Unlock Employee Enrollment” tool to extend the window up to 14 days from today. Employee can then log in and have access to new hire window without requiring an override on the enrollment window for all employees.
The “unlock Employee Enrollment” also works for open enrollment, if the employee missed the employee enrollment window. Open enrollment can only be extended if there is an active open season.