Can I import an ee census without ee SSNs?
No, our system uses ee SSNs to identify and differentiate ee records. EE SSNs are required - no matter what. We recommend asking the client or carrier for this data, and do not encourage using fake SSNs.
Are dependent SSNs required?
No, dependent SSNs are not required to import dependent data, but ee SSN will be required to link dependents to corresponding ee records.
Can I delete import files/records?
No, import records can't be deleted. If a record should be disregarded, you can change the record name to display inactive or something similar to indicate that the record shouldn't be referenced.
Note: If you messed up your import and need to delete all ees/enrollments from the company, you can submit a request into support and we can process this for you.