With Employee Navigator’s broadcast tool, we’ve made it easy for brokers to send mass communications to all of their clients at once. Let’s check it out.
Broadcast to HR enables a broker to communicate with their clients more effectively, by expanding the note wall concept across multiple companies. Customize broadcast distribution to all HR users or base distribution on rules, selected companies, or selected HR users. Emails are sent to recipients identifying the new broadcast message, unless HR user has opted out of receiving broadcast emails. Opt-out is located on HR user list, under the permissions sub-tab.
How to Use:
Brokers will select the Broadcast to HR link from their homepage. From the Popup box you can add the broadcast communication that you wish to send to HR Users. You have the ability to filter the broadcast based on Rules which encompass State, Carrier and specific benefit. You can also filer the communication based on Companies, and Users.
There is a place within the Broadcast Email and Note to HR box to create a Subject Title and add specific text related to that subject. You have the ability to attach a file! Once the Broadcast note has been created and the Recipient Filters set you can select the Preview recipients to show the HR Users that will receive a Broadcast Email and have the communication placed on their Wall.
When the Broadcast notice has been designed the way you choose and the page is saved and email will generate to the HR User letting them know they have a Wall Notification that is a Broker Broadcast. The HR User can review the details of the broadcast by accessing their Wall and under the Notes section choose the link for Broadcast. The HR User may respond to the note by selecting the Note bubble that will appear beside the broadcast. This will generate a reply back to the Broker Wall. When the communication trail has been completed the broker can decide to stop sharing the broadcast note with HR by deselecting the box called Share it with HR.