When configuring your Unum plans on the Employee Navigator platform, it is important to ensure that your client's payroll deduction frequencies match IN BOTH SYSTEMS. Unum's Case Notification email will include the payroll frequency set-up in plane. You will just want to confirm that the payroll frequency and associated value (the actual number of deductions) match the pay frequency you have set-up in Employee Navigator (Settings>>Payroll>>Payroll Group>>Pay Frequency).
Please note that you cannot use the customize deductions functionality in EN to match a frequency at Unum.
Below is a list of acceptable payroll deduction frequencies as of December 2015:
- 9 - Ninthly
- 10 - Tenthly
- 12 - Monthly
- 20 - Twentiethly
- 21 - Twenty-firstly
- 22 - Twenty-secondly
- 24 - Semi-Monthly or Bi-weekly
- 25 - Twenty-fifthly
- 26 - Bi-weekly
- 48 - Forty-eighthly
- 52 - Weekly
If your client has a payroll frequency other than the list before, you must work with your Unum Implementation specialist to discuss other options. The easiest option is going to be to choose an existing frequency that matches in both systems, however Unum has advised that they could add an additional option, but it must be approved and at minimum could take 6 weeks of development time to be approved so plan accordingly.