Administrative Services Exchange Overview for Brokers
Our Administrative Services EN-Exchange provides administrative or data service vendors a convenient data feed in which to effectively service their client. We leverage our standard XML file format to provide easy and efficient access.
Information on the file:
Through the expansion of EN-Exchange and Vendor Marketplace, we have new partners who are interested in offering Data Services / Administrative Services such as Consolidated Billing or Data Analysis. Our other Data Feeds (Carrier, COBRA, and Cafeteria) only pass along the relevant data to the partner, but the Admin Services file provides all employee demographics, plans and enrollments.
Vendors can opt to set a schedule for the file and select the day(s) received. The schedule set is for all of their connected companies. They are not able to set a schedule per client.
See below for a list of available Vendors and the file transmission schedule** they have selected:
This list was created as a general list of information for our users. Schedules are subject to change. EN is not notified when a Vendor updates their schedule. If a schedule has changed, EN will update quarterly or as needed. The Vendor should always be the resource to confirm if files are received and processed.
|AdminaHealth||Weekly||Sun - Sat|
|Beneration||Weekly||Sun - Sat|
|Code SixFour||Weekly||Sun - Sat|
File integration is supported for new and existing cases. Brokers should contact the TPA Representative to discuss using the EN-Exchange
How to connect:
Some of the partners using the Administrative Services file can be selected when trying to connect. For some of our partners we will have to make the connection on your behalf. If you do not see the partner when trying to connect, please email firstname.lastname@example.org.
Step 1: From the client’s home page, select Administrative Services under Admin Only
Step 2: Select Add a Service+
Step 3: Select the partner from the drop list and and click add
Step 4: The next screen will ask to select a contact for the integration and then save
Step 5: The final screen will ask you to complete any missing company information and then save.
That's it! The partner will receive an email and their team will complete the remaining steps. You can check back here and watch for the status to change to active. If the status is not changing, please reach out directly to the partner as they are the ones that control when a group has been approved.
Support & Questions
- For Employee Navigator related questions on Employee Navigator’s EN-Exchange with the carrier, reach out to email@example.com
- For TPA related questions, please contact your TPA Representative